Shipping policy

Shipping Policy

Thank you for shopping with Hummels at a Discount.

Order Processing

Processing time is separate from shipping transit time. Selecting expedited shipping does not shorten order processing time. If an order requires additional processing time, we will contact you.

Payment Authorization and Collection

For credit card orders, payment is authorized when you place your order and captured when your order is ready to ship. Your bank may display a pending authorization before the charge is finalized.

Shipping Methods and Charges

We offer UPS shipping. Available services, calculated shipping charges, and estimated delivery dates are displayed at checkout.

Shipping charges are based on your delivery address, package weight and dimensions, and selected shipping service.

Delivery dates are estimates unless the selected service expressly provides a guarantee. Carrier delays, weather, holidays, and other circumstances may affect delivery.

Shipping Destinations

We ship only within the United States. We do not accept international orders. UPS delivery requires a street address; we cannot ship to P.O. boxes.

Order Tracking

When your order ships, we will email you a shipping confirmation with tracking information. Please allow time for the carrier to update its tracking records.

Shipping Address

Please review your shipping address carefully before placing your order. If you need to correct it, contact us immediately. We cannot guarantee address changes after an order has shipped.

Incorrect or Damaged Merchandise

If you receive incorrect or damaged merchandise, contact us promptly. Keep the merchandise, shipping box, and packing materials, and provide photos of the item and packaging.

We will arrange a replacement or refund and cover any required return shipping for incorrect or damaged merchandise.

Lost or Delayed Packages

If your package appears lost or delayed, please contact us. We will investigate with UPS and work with you to resolve the issue. A shipping delay does not automatically result in an order cancellation or refund.

Order Changes and Cancellations

Contact us as soon as possible to request a change or cancellation. Orders may be cancelled before fulfillment. Once an order has shipped, please refer to our Return and Refund Policy.

Refunds for cancelled orders that have already been charged will be issued to the original payment method. Your bank or card issuer may require additional time to post the refund.

Contact Us

Hummels at a Discount
41 E Wesmark Blvd
Sumter, SC 29150

Email: jewelrywholesale@hotmail.com
Phone: 803-778-1031
Business hours: Monday–Saturday, 10 a.m.–5 p.m. Eastern Time